Due to the nature of our products, refunds won´t be made.
If the item is materially similar to the description and preview and works the way it should, there is generally no obligation to provide a refund in situations like the following:
• you don’t want it after you’ve downloaded it;
• the item did not meet your expectations;
• you simply change your mind;7
• you bought an item by mistake;
• you do not have sufficient expertise to use the item;
• you ask for goodwill; or
• you can no longer access the item because it has been removed (we advise you to download items as soon as you have purchased them to avoid this situation).
However if the files are damaged, or the “ítem is not as described, or you make the payment twice, please contact us at firstname.lastname@example.org and we will do our best to offer you a solution.